Frequently Asked Questions

Getting Started:

  • Absolutely. In fact, many of our students had never practised yoga before joining Citta Flow.

    Our classes are taught at a gentle, supportive pace, with clear guidance, personalised instruction and options to suit different bodies, abilities and experience levels. There's no pressure to keep up or get every pose "right"—you're encouraged to work at your own pace and listen to your body.

    If you're unsure where to begin, we recommend starting with our 21-Day Switch Off Reset or a Gentle Hatha class.

  • Yes. Our Hatha Yoga classes are taught at a gentle, steady pace, making them ideal for beginners and those returning to yoga after time away.

    You'll receive clear guidance, personalised support and options throughout class, allowing you to practise safely and comfortably at your own pace.

  • If you're new to yoga, we recommend beginning with our 21-Day Switch Off Reset or a Gentle Hatha or Restorative class.

    If you're unsure, we'd be happy to help you choose the best place to begin.

  • Not at all.

    Flexibility is something that develops over time. Our classes are designed to meet you where you are today, regardless of your age, experience or mobility.

  • Hatha Yoga is a gentle, traditional style of yoga that combines mindful movement, breath awareness and relaxation to support both body and mind.

    At Citta Flow, our Hatha classes are taught at a slower, more mindful pace, making them ideal for beginners, older adults and anyone seeking greater strength, mobility, balance and calm.

  • Yes. Our classes are intentionally small, with a maximum of 9 students, so bookings are essential.

    Simply visit our Class Timetable, click Book Now, and you'll be taken to Momoyoga where you can create an account, book classes and purchase passes or memberships.

    Please note: Citta Flow is a cashless studio.

  • Please bring:

    • Your yoga mat

    • A water bottle (no glass bottles please)

    • A light jumper or socks if you'd like to stay warm during relaxation

    We provide all other yoga props, including cork blocks, cotton blankets, bolsters and eye pillows.

  • We recommend arriving 5–10 minutes before class so you have time to settle in.

    When you arrive:

    • Leave your shoes on the shoe bench outside the studio.

    • Silence your phone and smart watch.

    • Make yourself comfortable—we'll welcome you and help you get settled before class begins.

    If it's your first visit, please let your teacher know if you have any injuries, health concerns or are pregnant so we can support you throughout your practice.

  • Absolutely. Many of our students started as complete beginners.

    Our Hatha Yoga classes move at a steady, accessible pace, with plenty of guidance along the way. We explore the foundational postures, breath awareness and movement in a way that's appropriate for whoever is in the room.

    Rather than separating beginners from everyone else, we teach the person in front of us. Whether it's your first class or you've been practising for years, you'll be offered options to suit your body and experience.

Classes & Bookings:

  • We intentionally keep our classes small to provide personalised guidance and create a calm, welcoming environment where every student feels supported.

    Most classes are limited to 9 students, while Restorative Yoga classes accommodate up to 11 students.

  • If you're unable to attend, please cancel your booking through your Momoyoga account or the Momoyoga app as soon as possible.

    Simply:

    1. Open the class you've booked.

    2. Tap Cancel Booking.

    This allows another student the opportunity to attend.

    Please note that our cancellation policy and timeframes apply. Full details can be found in our Terms & Conditions.

  • In many cases, yes.

    Please let your teacher know before class if you have an injury, chronic pain, are pregnant or have any health concerns. We can offer guidance, modifications and props to help you practise safely.

    If you'd benefit from more personalised support, Yoga Therapy may also be a suitable option.

Memberships & Pricing:

  • If you're new to Citta Flow, we recommend starting with our 21-Day Switch Off Reset.

    Once you've established your routine, we'll happily help you choose the membership or class pass that best suits your lifestyle and goals.

  • Simply submit a cancellation request through the Member Portal or email hello@cittaflow.com.au at least 14 days before your next scheduled payment.

    Memberships have an initial 3-month commitment. After this period, they continue on a flexible month-to-month basis.

  • Yes.

    You can pause your membership for holidays of 14 days or longer, or for medical reasons.

    Please note:

    • Minimum 14 days' notice

    • Maximum 2 pauses per calendar year

    • Minimum pause length 2 weeks

    Complete a Membership Pause Request through the Member Portal.

  • Yes.

    After your initial 3-month commitment, you can change your membership if your needs or schedule change.

    Simply get in touch and we'll be happy to help.

    If you'd benefit from more personalised support, Yoga Therapy may also be a suitable option.

  • No.

    Membership credits renew each month and don't roll over. This encourages a regular practice and helps you get the most value from your membership.

  • An ongoing monthly subscription can only be cancelled by the studio, Citta Flow.

    To cancel after your initial 3 month commitment period, please provide 14 days notice, my sending an email to hello@cittaflow.com.au

    Can I cancel my membership by removing my payment card?

    No.

    Removing your payment card, deleting the Momoyoga app or asking your bank to stop a payment does not cancel your membership.

    Please submit a cancellation request through the Member Portalor contact us directly.

Payments:

  • Yes.

    We use Momoyoga, a trusted booking platform designed specifically for yoga studios, together with Stripe, one of the world's leading secure payment providers.

    Your payment information is encrypted and protected using industry-leading security standards. Citta Flow does not store your full card details.

  • Simply log in to your Momoyoga account.

    Go to:

    Profile → Payment Methods

    Here you can securely update your payment details.

    If you need assistance, simply email hello@cittaflow.com.au.

Workshops & Events:

  • Workshop and event bookings are non-refundable, as places are limited and reserved especially for you.

    If Citta Flow needs to cancel a workshop or event, you'll receive a full refund.

Studio Information:

  • We're located in Kalamunda, Perth Hills, offering small group yoga classes and Yoga Therapy in a calm, welcoming boutique studio.

    5/6 Haynes Street
    Kalamunda

    In between Master Ribs and Jadore Hair (Kalamunda Arcade)

  • Yes. Free parking is available nearby.

    Access the car park at the back of the studio via Stirk St, and Railway Parade.

    There is also street parking on Haynes St, Coles ( opposite) and Kalamunda Library.

  • If you need help booking a class, purchasing a pass or managing your account, visit the Momoyoga Help Centre:

    https://support.momoyoga.com/en/support/solutions/articles/201000124225-yogi-guide

    Still need help?

    Simply email hello@cittaflow.com.au and we'll be happy to assist.

  • Of course.

    If you can't find the answer you're looking for, we'd love to hear from you.

    📧 hello@cittaflow.com.au

    📞 0400 845 601