Citta Flow Terms & Conditions
By booking, purchasing, or attending any class, course, workshop, membership, or using this website or the Momoyoga platform, you agree to the following Terms & Conditions.
These terms may be updated from time to time. The latest version will always apply.
1. Bookings & Payments
All classes must be booked in advance via Momoyoga. We do not accept walk-ins or cash payments.
Payment is required at the time of booking unless otherwise agreed.
All purchases including class passes, memberships, courses, and workshops are final and non-refundable, except where required by law.
If Citta Flow cancels a class, credit will be applied to your account where applicable.
2. Class Passes
Class passes are valid for fixed periods from the date of purchase:
Casual pass: 1 month
10-class pass: 3 months
Passes cannot be paused, extended, transferred, or refunded for any reason including illness, holidays, or change of mind.
3. Memberships
Memberships are billed via Stripe on a recurring monthly basis.
It is the member’s responsibility to ensure payment details are up to date.
Failed payments may result in suspension of booking access until payment is resolved.
Prices may change with reasonable notice.
We require 14 days’ notice for membership pauses or cancellations.
3.a 21-Day Switch Off Reset –
The 21-Day Switch Off Reset begins on the date of purchase and is valid for 21 consecutive days.
The Reset includes 6 yoga classes to be used within the 21-day period. Any unused classes expire at the end of the Reset and cannot be rolled over, extended, transferred or credited.
The Reset is available to new students only and is limited to one purchase per person.
Bookings and cancellations are subject to Citta Flow's standard booking and cancellation policy. Late cancellations and no-shows within the 8-hour cancellation window will result in the class being deducted from your Reset.
4. Cancellations & No-Shows
All cancellations must be made via Momoyoga.
A minimum of 8 hours’ notice is required.
Late cancellations (less than 8 hours) and no-shows will result in forfeiture of the class credit.
Repeated late cancellations or booking misuse may result in suspension of booking privileges.
5. Studio Timings & Late Arrival
Doors open 15 minutes before class.
The studio doors close at class start time. Late entry is not permitted.
Late arrival is treated as a no-show.
6. Studio Closures
Citta Flow may close for holidays or scheduled breaks throughout the year.
Short closures (under 14 days) are included in pricing and do not qualify for refunds or credits.
Longer closures (14+ days) may result in membership pauses.
7. Courses & Workshops
All courses and workshops are fixed-date programs.
Missed sessions are non-refundable and cannot be rescheduled or credited.
Transfers may be allowed with written notice, subject to approval.
8. Health & Participation
Participation in classes is at your own risk.
You must ensure you are medically fit to participate in yoga.
Please inform your teacher of any injury, pregnancy, or medical condition before class.
We recommend seeking medical advice before starting any exercise program if unsure.
9. Liability
To the fullest extent permitted by law, Citta Flow Yoga is not liable for injury, loss, or damage arising from participation in classes or use of the studio.
10. Website & Privacy
All website content is for general information only and may change without notice.
Personal information is handled in accordance with our Privacy Policy.
11. Governing Law
These Terms & Conditions are governed by the laws of Western Australia.
Contact:
For questions, contact:
hello@cittaflow.com.au