Privacy Policy

Privacy Policy

Citta Flow Yoga respects your privacy and is committed to protecting your personal information. This policy outlines how we collect, use, store, and disclose your personal data in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Information We Collect

We may collect the following types of personal information when you interact with us:

  • Your name, email address, phone number, and suburb

  • Health or medical information (if provided voluntarily for class suitability)

  • Emergency contact details

  • Payment information (when applicable)

  • Website usage data (via cookies or analytics tools)

2. How We Collect Your Information

We may collect your personal information when you:

  • Register for a class, course, or retreat

  • Subscribe to our newsletter or mailing list

  • Contact us via email, phone, or website forms

  • Attend one of our yoga classes or events

  • Use our website and interact with our content

3. Why We Collect Your Information

We collect your information to:

  • Register and manage class or course bookings

  • Communicate with you about your bookings, changes, or updates

  • Send you relevant updates, promotions, and resources (if you opt in)

  • Ensure your health and safety in classes (if you’ve disclosed relevant information)

  • Improve our services and website experience

4. Disclosure of Personal Information

Your personal information will never be sold or shared for marketing purposes. We may disclose your information only:

  • With your consent

  • Where required by law

  • To service providers who assist in running our website, emails, or booking platform (and who are bound by confidentiality obligations)

5. Storage and Security

We take reasonable steps to protect your information from misuse, interference, loss, unauthorised access, or modification. Personal data is stored securely, and access is restricted to authorised personnel only.

6. Accessing or Correcting Your Information

You may request access to, or correction of, the personal information we hold about you at any time by contacting us at:hello@cittaflow.com.au

We will respond to your request within a reasonable timeframe.

7. Use of Cookies and Website Analytics

Our website may use cookies and third-party tools like Google Analytics to help improve the user experience. These tools may collect general information about your visit, but they do not personally identify you.

You can choose to disable cookies through your browser settings.

8. Contact Us

If you have any questions or concerns about your privacy or this policy, please contact:
Citta Flow Yoga
Kalamunda, Western Australia
hello@cittaflow.com.au

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

Last updated: June 2025