Frequently Asked Questions

We’ve answered our most commonly asked questions below to help you feel informed, supported, and confident before arriving.

Arriving at our studio

  • Bookings are essential. We use Momoyoga app to schedule our classes.

    Go to our Book Classes & Timetable page, scroll down and you’ll see a “Book Now” button. This will take you through the Momoyoga application where you can register, book and pay for classes.

  • We have heaps of parking at the back of the studio. Access via Railway Road, or Stirk St.

    Plus parking at the front on Haynes Street (Depending on the time of day)

  • Please bring a yoga mat.

    We have eco-friendly yoga props you can use in the studio. Cork Blocks, Cotton Blankets and linen covered bolsters and eye pillows.

    Bring a water bottle (no glass bottles please) and perhaps a sweatshirt or light jumper for relaxation at the end.

  • Take off your shoes and leave them in the shoe bench outside the door.

    Arrive Early: Give yourself time to settle in before class starts.

    Turn Off Devices: Avoid distractions by turning off your phone and smart watch.

    For the respect and privacy of all students we ask that no video’s or photos are taken inside the studio.

  • The studio will be open 15 minutes before class starts.

    Please arrive 10-15 mins before the start of a class, especially if it’s your first time. It gives you time to get settled, chat with the teacher, and avoid feeling rushed.

    Please note: we lock the door at the start of the scheduled class time.

  • The studio door will be locked at the beginning of the schedule class. This is so that everyone can enjoy an uninterrupted settling and grounding start to each class.

    If you arrive late and the door is locked you will be marked as a “no-show”. Inline with our Terms & Conditions - No Show Policy this means that you will forfeit a class pass.

  • Wear comfortable clothes that allow you to move freely. Avoid anything too loose or restrictive.

  • There are private toilets in Kalamunda Arcade opposite the studio plus a changing area on-site, but no shower.

  • Class sizes vary depending on the day and time. We keep our classes intentionally small to ensure personalised guidance and a supportive environment for each student’s yoga journey.

    Most classes have a maximum of 9 students, allowing for plenty of space between mats and individual attention. Restorative Yoga classes can accommodate up to 11 students, while still maintaining a calm, spacious, and nurturing setting.

Yoga

  • Hatha Yoga is a gentle, physical form of yoga that focuses on aligning the body, breath, and mind. It combines postures (asanas), breath work (pranayama), and mindful relaxation to create balance, strength, and inner calm. Hatha is the foundation of most modern yoga styles and is suitable for all levels.

  • Hatha Yoga is for anyone seeking a mindful, supportive practice. Whether you’re new to yoga, recovering from injury, managing stress, or looking to deepen your connection to your body and breath, Hatha offers tools for strength, flexibility, and clarity at your own pace.

  • Practicing Hatha Yoga can:

    • Improve flexibility, balance, and posture

    • Build strength and stamina gently

    • Reduce stress, anxiety, and tension

    • Support better sleep and energy levels

    • Promote mindfulness and self-awareness

    • Prepare the body and mind for meditation

    Hatha Yoga isn’t about competition or perfection—it’s about meeting your body where it is and cultivating ease, awareness, and wellbeing.

  • Our Hatha yoga classes are very suitable for beginners. Hatha is taught at a slower, more steady pace, with clear guidance and time to explore each posture safely. This makes it ideal for those new to yoga, as well as for anyone returning after a break.

    In class, poses are broken down step by step, with options and props offered so you can move in a way that suits your body. You’re encouraged to work with your own breath, ability, and comfort level — there’s no pressure to keep up or push beyond your limits.

    Hatha yoga builds strong foundations, confidence, and body awareness, making it a perfect place to begin your yoga journey.

  • Hatha
    A steady, foundational class focused on alignment, breath, and body awareness. Poses are held long enough to explore safely and with clarity. Suitable for beginners and experienced students alike.

    Hatha Flow
    Builds on Hatha foundations with gentle, flowing transitions between postures. Movement is linked with breath, offering a slightly more dynamic practice while still maintaining care and alignment.

    Gentle Hatha
    A slower, softer version of Hatha yoga. Ideal if you’re seeking a calm, supportive practice, returning after a break, managing fatigue, or wanting extra care for the body.

    Restorative
    A deeply restful practice using bolsters, blankets, and props to fully support the body. Poses are held for longer periods to encourage relaxation, nervous system regulation, and deep rest.

    Chair Yoga
    Practised seated and standing with the support of a chair. Designed for those with limited mobility, balance concerns, or recovering from injury, while still offering the benefits of breath, movement, and mindfulness.

    If you’re unsure which class is right for you, you’re very welcome to email hello@cittaflow.com.au and we can help guide you.

Bookings & Cancellations

  • Bookings are essential. We use Momoyoga app to schedule our classes.

    Go to our Class Timetable page, scroll down and you’ll see a “Book Now” button. This will take you through the Momoyoga application where you can register, book and pay for classes.

    No cash is accepted in the studio.

  • Our studio is intentionally small, with space for just 12 mats. To support fair access and allow others the opportunity to attend, we kindly ask that cancellations are made if you’re unable to come.

    Classes may be cancelled up to 2 hours before the scheduled start time via the booking system.

    If a class is not cancelled within this timeframe, it will be recorded as a no-show:

    • For class pass holders, one pass will be deducted

    • For members, the class will be marked as a no-show

    Please note: if a member records two no-shows within the same week without cancelling, a $20 late cancellation fee will be applied to the account.

    Cancellation & No-Show Policy (including late arrival)

    (Applies to Casual Class, 30 Days of Yoga Intro Offer, 10 Class Pass, Workshops & Unlimited Membership)

    • All Classes must be cancelled in Momoyoga. Emails, texts or verbal instructions to cancel a class will not be accepted by Citta Flow.

    • Failure to cancel a class in Momoyoga will be noted as a No- Show.

    • Cancellations made less than 2 hours before class will result in the class being forfeited.

    • If you are late and unable to enter, this is considered a late cancellation/no-show.

    • 10 Class Pass, Casual Class Pass holders will forfeit the class.

    We appreciate your understanding and support in helping us maintain a calm, safe and respectful environment for everyone.

  • We understand that life happens. If you need to cancel please log into your Momoyoga account or head to Momoyoga phone app.

    Then:

    1. Click the Class you have booked, tap on the booking.

      2. Click the “Cancel Button” in the middle of the screen.

      Cancellation windows and terms apply. See Terms & Conditions for details.

Membership & Class Passes

  • We offer a 10% discount off our 10 Class Pass, and Unlimited Membership to Concession Holders and Full Time Students.
    Before Booking any classes, please email your proof of Concession or valid FT Student card to hello@cittaflow.com.au and we will provide you with a discount code to use in the MomoYoga App.

  • You can manage your membership cancellation directly through your Momoyoga account. Simply log in, select “My Membership”, choose “Cancel Membership”, and confirm your request. Your membership will remain active until the end of the current billing period.

    Please note that memberships cannot be cancelled within the initial three (3) month commitment period.

    If you need any assistance or prefer support, you’re welcome to contact us at hello@cittaflow.com.au.

  • Absolutely! If you have a holiday booked or a period of intense work coming up, you can pause your membership by email request to hello@cittaflow.com.au

    Please remember, pauses must be a minimum of 2 weeks, and maximum of 12 weeks per year. We will only pause twice a calendar year. Please email us at least seven days before intending to pause.

  • Unfortunately not. Intro passes are already subsidised and valid for 30 days from date of purchase. 10 Class Passes are valid for 3 from date of purchase and cannot be extended. Leftover passes will not be credited at end of expiry period.

  • Please email us at hello@cittaflow.com.au and we will send you a link to update your card details.

  • All tickets sold for events and workshops are final and non-refundable. We do not offer refund or credit on events/workshops for change of mind, injury, illness, or any other reason. We do not offer a “make-up” class either.

  • You are welcome to attend any of our Hatha Flow, Gentle Hatha, Hatha Yoga, Restorative, and Chair Yoga classes.

    Prenatal, Specialist Workshops, Local and International Retreats, and Private Yoga Classes are excluded from this Intro Offer.

General Questions

  • If you are pregnant, postpartum, recovering from injury or surgery, or managing a health condition, please seek approval from your doctor or Health Professional before attending class.

    As part of our onboarding we ask all new students to complete our Yoga Class Registration Form.

    For any enquiries—including medical concerns, pregnancy, accessibility needs, or guidance on which class is best for you—please email us at hello@cittaflow.com.au

    This helps us provide proper support and ensures we can respond during appropriate hours.

  • No! Yoga is for everyone, including beginners and those who aren’t flexible. Flexibility and strength comes with time. You can modify poses and rest whenever you need to.

  • You’re not expected to do every pose perfectly. Yoga is not about performance. It’s about exploring the movement and breath and enjoying yourself. You can rest, skip poses, or use props. The teacher will help you adjust things for your body.

  • Absolutely!! Yoga is for everyone, and every body!..

    Many students are beginners.

    We offer guidance and modifications as needed.

    • Current Citta Flow classes are designed for students aged 18 and over. This ensures that the pace, content, and environment of our classes are appropriate for adult participants.

    • If children’s or youth classes are offered in the future, they will be separately scheduled and advertised, and will be designed specifically for younger students, with appropriate supervision and safety measures in place, including Working with Children’s Checks for all staff.

  • Please contact Bronika Carter, Studio owner by email hello@cittaflow.com.au

  • For all enquiries, email is the best way to contact us at hello@cittaflow.com.au. This helps us keep communication clear and ensures nothing is missed.

    While texts and social media messages are occasionally seen, they aren’t monitored consistently. Emails are responded to within two (2) working days.

    Thank you for your understanding — we look forward to supporting you.

  • Is this yoga therapy?
    No. Private sessions are not yoga therapy and do not replace medical or therapeutic care. They focus on general wellbeing, movement, and yoga education.

    Is a private session the same as a normal class, just on my own?
    No. Private sessions are tailored to you and may look quite different from a regular class. The pace, content, and structure are adapted to support your needs and goals.

    Who are private sessions best suited for?
    Beginners, those returning after time away, students managing injury or limitations, or anyone wanting personalised guidance and confidence before joining group classes.

    Can private sessions help with injury or pain?
    Private sessions can support safe movement, awareness, and modification. They do not provide diagnosis or treatment and should complement, not replace, professional medical care.

    What do I need to do before my session?
    You’ll need to create a Momoyoga account, complete a health questionnaire, and sign a waiver before attending.

    How long is a private session?
    Private sessions are 75 minutes, allowing time for a brief check-in and a well-paced, supportive practice.

Ready to join us?

We use the Momoyoga app for all of our class reservations, courses and payments, Scroll down click the “BOOK NOW” button to register for your first class, once registered you will have the option of purchasing a class pass, or membership — we’d love to meet you on the mat soon.

BOOK NOW
Person unrolling a white yoga mat on a beige surface.

Can’t Find the Answer You’re Looking For?

We’re here to help! If your question wasn’t answered above, feel free to reach out directly. Whether you’re curious about classes, yoga, pricing, our studio, or anything else, We’d love to assist.

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